Technology decisions are most durable when they begin with the work people are trying to do, the information they need, and the risks worth managing.
Start with the work, not the software
Document the decision, handoff, or bottleneck that has to improve. The right technology choice should make that moment simpler, more visible, or more reliable.
Map the surrounding systems
Most software decisions fail at the edges: data ownership, integration rules, identity, support responsibilities, and exceptions. Map these early.
Define a useful first release
A smaller release with clear adoption criteria produces better evidence than an ambitious scope that takes too long to test with real users.