This Return & Refund Policy outlines the conditions under which refunds or returns may be issued for services and products purchased from Kritko. By using or purchasing our services, you agree to the terms described below.
Kritko primarily offers digital products, software services, cloud solutions, and subscription-based services. As these are intangible and delivered electronically, returns are generally not applicable once access has been granted or services have commenced.
For subscription-based plans (monthly, quarterly, or annual):
For one-time services, setup charges, onboarding fees, or custom development work:
Refunds may be considered only in the following circumstances:
All refund requests are reviewed on a case-by-case basis and approved at Kritko’s sole discretion.
The following are non-refundable:
If a refund is approved:
Initiating a chargeback without first contacting Kritko may result in account suspension or termination. We encourage users to contact our support team to resolve billing concerns promptly.
Kritko reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
For questions regarding returns or refunds, please contact us at:
Email: privacy@kritko.com